Returns & Exchanges

At STC Filter and Optical Company LTD, we stand behind the precision of our optical glass and photographic equipment. If you are not completely satisfied with your purchase, you may return eligible items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully pack your optical filters or accessories in their original protective cases and shipping box to prevent damage during transit.

• 3.
  Ship Items

  Affix the provided shipping label or send the package to our designated service center using a trackable courier service.

• 4.
  Inspection and Refund

  Once our technicians verify the integrity of the optical surfaces, we will process your refund or exchange within 5-7 business days.